1. The agreement
These Terms are a binding agreement between you (the “Client”) and ZETTASOURCE S.R.L., a Romanian company with registered office at Str. Serelor nr. 5B, Onești, jud. Bacău, registered with the Trade Registry under J04/1144/2021, CUI 44525193 (“Oria”, “we”, “us”). They apply to every order, quote, and use of realoria.com.
A specific quote or Statement of Work (SOW) accepted by both parties prevails over these Terms to the extent of any conflict.
2. Services
- Studio — a done-for-you service. Our operators capture your property on site and deliver a Gaussian-Splatting walkthrough, HDR photography, floor plan, branded page, and a cinematic reel as defined in your quote.
- Air— a self-serve service. You record video of your property following our capture guide and upload it. Our AI and human editor pipeline returns a polished tour within 24–48 hours, subject to capture quality.
- Hosting — published tours are hosted on our infrastructure under the plan stated in your quote.
3. Your account
You are responsible for keeping your credentials confidential and for activity carried out under your account. You must give us accurate contact and billing information and keep it up to date. You must be at least 18 years old or otherwise able to form a binding contract under Romanian law.
4. Your content
“Client Content” means the property, the media you submit, and any brand assets you provide. You confirm that you own or are authorised to share the Client Content and that we may use it to deliver the service. You are responsible for obtaining any consent required to capture the property, including from owners, tenants, and people who may appear in the footage.
5. License & ownership
On full payment, you receive a worldwide, perpetual, non-exclusive license to use the delivered tour and media for your own marketing and operational purposes. Oria retains ownership of its underlying tools, pipeline, viewer, and templates. With your permission, we may use a sample of the work to showcase Oria; you can opt out at any time by writing to contact@zetta360.com.
6. Pricing & payment
- Prices are stated in EUR and are exclusive of VAT unless otherwise indicated.
- Studio shoots are billed per the accepted quote. A deposit may be required to lock the capture window. The balance is due on delivery.
- Air production fees and hosting subscriptions are billed upfront and renew automatically unless cancelled before the next billing date.
- Invoices issued under Romanian law (Law 227/2015 on the Fiscal Code) are payable within 14 days unless stated otherwise. Late payment may accrue statutory interest.
7. Delivery & revisions
Indicative timelines are given in your quote. Studio capture is scheduled jointly. Air deliveries are within 24–48 hours from a complete, in-spec upload. Each package includes one round of reasonable revisions; further changes are charged at our standard hourly rate.
8. Hosting & uptime
We target high availability for published tours but do not guarantee uninterrupted service. Scheduled maintenance, third-party outages, and force-majeure events may cause temporary downtime. If your hosting plan ends or is cancelled, the tour will be taken offline; we retain a backup for 30 days during which reactivation is possible.
9. Acceptable use
You agree not to:
- Use the service for unlawful, infringing, harassing, or misleading content.
- Reverse-engineer, scrape, or extract media from tours other than through the official download links we provide.
- Resell the service or sublicense access to third parties without our agreement.
- Interfere with the security or integrity of our systems, or attempt unauthorised access.
10. Termination
Either party may terminate a subscription with 30 days’ notice before the renewal date. We may suspend or terminate the service immediately on a material breach (including non-payment) after a reasonable opportunity to cure. On termination, your right to use active hosting ends; download links for delivered media remain accessible for 30 days.
11. Warranty disclaimer
The service is provided “as is” and “as available”. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, except where mandatory consumer rights under Romanian law apply.
12. Limitation of liability
To the maximum extent permitted by law, our aggregate liability arising out of or in connection with the service in any 12-month period is limited to the fees paid by you for the service in that period. We are not liable for indirect, incidental, consequential, or special damages, including lost profits, lost revenue, or lost data. Nothing in these Terms limits liability for gross negligence, intent, or for matters that cannot be limited under applicable law.
13. Governing law
These Terms are governed by Romanian law. Any dispute will be submitted to the competent courts in Bacău County, Romania, without prejudice to mandatory consumer-protection rules granting jurisdiction to the courts at your domicile.
14. Changes
We may update these Terms when the service changes or when law requires it. We will notify material changes by email or via a banner on the site at least 14 days before they take effect. Continued use after that date constitutes acceptance.